November 12, 2008
ProlabExpress® has added 187 photo greeting cards for the holiday
season, as well as a new 2009 wall calendar and 12 custom photo calendars. Exclusively
commissioned by ProlabExpress, each template is unique, designed to differentiate
your studio from the “standard” offering.
To order the new wall calendar for 2009, after login click “PLE Press”, then highlight
“PLE Press” in the upper left-hand corner of the window. Click “New” from the drop-down
window, then click “Categories” and select “PLE Press Wall Calendars”.
To order holiday greeting cards, after login click “Templates”, then highlight “Template”
in the upper left-hand corner and select “New”. Highlight “Categories” and select
“Christmas” or “Hanukkah” to view these already popular designs.
To order photographic calendars, after login click “Templates”, then highlight “Template”
in the upper left-hand corner and select “New”. Highlight “Categories” and select
“Calendars” to place your order.
October 29, 2008
ProlabExpress® is pleased to offer new designs for the Christmas
and Hanukkah seasons. Commissioned by ProlabExpress® from three artists,
these designs are exclusively for ProlabExpress® clients and represent
the first in a series of unique, commissioned templates, which will be supplemented
by new designs as we celebrate various occasions and holidays throughout the year.
In addition to these unique designs, ProlabExpress® will also continue
to offer its standard line of greeting card templates. To see the Christmas and
Hanukkah collection for 2008, after login click “Templates”, then highlight “Template”
in the upper left-hand corner and select “New”. Highlight “Categories” and select
“Christmas” or “Hanukkah” to view the new templates.
In addition to the new holiday templates, two new jewel case calendars are now available
for 2009. To order jewel case calendars for 2009, after login click “PLE Press”,
then highlight “PLE Press” in the upper left-hand corner and select “New”. Highlight
“Categories” and select “PLE Press Jewel Case Calendars”.
Due to more a more efficient production design by the Team, we are now able to offer
faster turnaround for orders picked up in our lobby. ProlabExpress®
Express Print, ProlabExpress® Press, and ProlabExpress®
Express Proof orders received before 1:30PM will be ready for pickup by 8:30AM the
following business day or, if received after 1:30PM, will be ready for pickup by
noon the following business day. There is no surcharge associated with this new
service, and it includes both slimline and press holiday cards. Coating or texture
options will not affect these new delivery schedules for lobby pick-up orders.
Beginning Monday, November 3rd, customer service will be able to confirm future
shipping dates on any order in the lab. Simply contact customer service via email
or phone should you wish to confirm the ship date of your order. There is no charge
for this new service.
Continuing through this Christmas season, ProlabExpress® customer
service will be working Saturday and Sunday to answer client questions and assist
with orders via email. Should you need to contact ProlabExpress®
on Saturday or Sunday, simply email us at
CustomerService@ProlabExpress.com and we’ll be happy to assist you with your
order.
Occasionally, every professional in the industry faces the challenge of immediate
order fulfillment. You have a complex order, and you must have it tomorrow. During
these times, confidence in your lab’s ability to fulfill your order immediately,
even including mounting, art work and other options, cannot be questioned. Concierge
Service includes a personal representative and lab resources assigned specifically
to your order. After completion, you are personally notified by phone or email that
your order has transferred from the Lab to the carrier. A 50% premium ($10.00 minimum
premium) is charged for Concierge Service, plus overnight UPS shipping charges.
Regular orders already in the lab can be upgraded to Concierge Service. Once Concierge
Service is initiated, it cannot be rescinded. To initiate Concierge Service, call
1-888-537-1304.
Concierge Service – your specifications, delivered tomorrow, guaranteed.
October 08, 2008 - ProlabExpress.com® launches new
products and enhancements to increase your studio's productivity and profitability.
- In addition to Verizon and numerous other services, ProlabExpress.com®
has added AT&T as another option of receiving an automated text message once
your pick-up order is ready at the lab. See Account
Preferences under My Account for more details.
- A new Image Sequence option has been added to
Image Gallery Preferences, accessible by clicking My
Account. This new feature allows sorting of images in your galleries two
ways, by upload order or alphanumeric.
- Magnets are now available! Magnets are ordered as a mounting option for 8-Wallet
units and 4-4x5 units. To order magnets, from the Image
Gallery page double-click your image, which will take you to the Ordering
Options page. From there, click Finishing Options, then click Magnet. Magnets are
available in either 8 up Wallets or 4-4x5.
- A wallet die cut guide has been added to the crop tool.
- In addition to the wallet guide in the crop tool, the guide will also appear on
thumbnails in your cart when wallets are ordered.
September 26, 2008
Rolls-Royce, a world-leading provider of power systems and services for use on land,
at sea and in the air, recently selected the ProlabExpress® Team
and its parent as part of a historical reproduction project for the company. Rolls
Royce had a need to precisely reproduce historical B&W imagery, with final output
sizes ranging from 20x20 to 20x30 inches. The ProlabExpress® Team
selected one of its powerhouses, the Lambda 131 laser output device, and output
the imagery on Fuji Professional Crystal Archive Luster paper. “Nothing short of
perfect would have been acceptable”, said Kevin Wells, who managed the process through
production. Kevin continued, “The final product we produced was simply stunning,
world class.”
August 28, 2008 - ProlabExpress.com® launches additional
enhancements to increase your studio's productivity and profitability.
- 2009 10x15 proof book pages have been added.
- A default quantity of 1 has been added to quick order.
- A 5x5 express greeting card has been added and is available through quick order
and Order Options.
- DuraCoat has been added to
.
- Optimizations and security enhancements have been made to Proload.
Everyone on the ProlabExpress® Team appreciates your business and
continued support. Should you have any questions, please give us a call at
1-888-537-1304
or email us at CustomerService@ProlabExpress.com
The ProlabExpress Team