PRIVACY POLICY


Overview

ProlabExpress.com® recognizes the importance of protecting the privacy of personal information about our customers. Our physical, electronic, and procedural safeguards have all been put into place to ensure the privacy of your personal information. We are committed to keeping your information confidential, while offering a broad range of image based products and services.

Your use of ProlabExpress.com® constitutes acceptance of the Privacy Policy. Please check this Privacy Policy frequently, as we may from time to time make changes to the Privacy Policy. The most up-to-date version of the Privacy Policy will be available for your review on the web site. Amendments will become effective at the time they are posted on this web site. Your continued use of the web site after amendments are posted will constitute your acceptance of such amendments.

In connection with opening your user account, you will either designate or receive a user password that, combined with your email address, you can use to establish your identity when you login to use ProlabExpress.com®. You agree (i) to provide accurate and complete information when opening a User Account; (ii) to update your information as necessary so it remains accurate and complete; and (iii) not to impersonate any other person, operate under an alias, or otherwise conceal your identity.

The right to use the services and functions of a user account on the web site is limited to you as the party enrolling and those authorized persons to whom you give your personal password and email address. You are responsible for safeguarding your email address and password and agree to hold ProlabExpress.com®, its parent, subsidiaries and agents harmless from any claims resulting from improper use of your password. You agree to be responsible for all acts or omissions with respect to access to or use of a user account by any person using your password or email address. Please contact us immediately if you believe the security of your account has been compromised.

Information Collection and Disclosure

Other than as set forth herein, we will not knowingly disclose your personal information to third parties without your written consent (which consent may be obtained electronically, such as by e-mail), unless we reasonably believe that the disclosure is essential to the conduct of ProlabExpress.com®'s business, including but not limited to where such disclosure is necessary to (1) comply with the law, (2) collect unpaid amounts due ProlabExpress.com®, its subsidiaries, parent or agents, (3) enable ProlabExpress.com® employees, its subsidiaries, parent or agents or consultants to provide service and to otherwise perform their duties,(4) comply with interchange functions, (5) obtain and provide credit reporting information, or (6) resolve customer disputes or inquiries. We do not provide your personal information to third parties for the purpose of telemarketing, e-mail, or direct mail solicitation. We do not retain your credit card number on file.

Limited Employee Access to Information

ProlabExpress.com® limits employee access to your personal information to only those employees with a business reason for knowing such information. We educate our employees about the importance of confidentiality through standard operating procedures and training. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

If you should have any questions about the use or sharing of your personal and financial information, please contact us at 1-888-537-1304 or write us at:

ProlabExpress
ATTENTION: COMPTROLLER
3525 LOUSMA DR SE
GRAND RAPIDS, MI 49548-2263